Deactivating or deleting your Karta account

What happens when you deactivate your account


Your profile will become invisible, as well as your listings if you are a host. Certain details, such as your reviews, may still be visible to others. Karta will retain your account data, allowing you to reactivate it in the future.


To reactivate the account, contact us at help@karta.com.

How to deactivate your account


To deactivate your account, please contact us at help@karta.com using the email associated with your Karta account.

How account deletion works


  1. We will verify your identity for security purposes before accepting the request.

  2. After processing your request, your personal information will be permanently deleted. However, specific information required or permitted by law to retain will be exempt, as detailed in our Privacy Policy.

  3. Once your account is deleted, reactivation, data recovery, or access restoration will not be possible. To use Karta again, you will need to set up a new account.